Telephone and online support is only available to customers whom are, within the first year of purchasing their software, from S-Epos or S-Epos resellers. Telephone and online support can only be renewed on an annual basis, however, it can be paid monthly by direct debit or standing orders (call us for further instructions if you need that option).

We also offer a ‘One Off’ solution where you may purchase support for 1 day only.

There is a call out charge for all onsite support when necessary.

Telephone Support:

During office hours 9.00 am Till 5.30 pm: +44(0)-7727 640642

Evenings and weekends for emergency only: +44(0)-1224 970683


If you are currently not eligible for Support you may choose an option below and order quickly online. After payment you will be redirected to a Support Page for further instructions.

*You will need to download and install the Team Viewer application below if you don’t already have it on your computer. This will enable us to remote connect with your ePOS for a faster solution to your problem. Click to download it, then when it’s on your computer click to run it.